Customer Questions & Extra Dropdown Fields
Add custom information fields and configure dropdown choices.
Why use customer questions
Different businesses need different information. Booking therefore allows extra questions instead of forcing a fixed set of industry-specific fields.
New customer question
Question / label
Enter the information you want to request.
Examples:
Company name
Reference number
Anything we should know before the appointment?
Save the question to add it to the customer form.
New dropdown field
Use a dropdown when customers should choose from a controlled list.
Question / label
The customer-facing question.
Example:
Preferred stylist
Choices
Enter the choices customers may select.
Example:
No preference
Emma
Sophie
Use Add choice to create additional options.
Extra dropdown fields
Lists existing custom dropdowns.
Edit
Opens the saved question and choices for editing.
Hide
Keeps the field but removes it from the public booking form.
Delete
Permanently removes the custom field.
Move up / Move down
Changes field order. Reordering is performed without a full page refresh in supported browsers.