Booking Reminders & Cron
Configure reminder timing and the required cron job.
Send reminder (hours before appointment)
Controls how far before an appointment the automatic reminder should be sent.
Example:
24 targets a reminder approximately one day before the appointment.
Automatic reminders
Automatic reminders require the reminder cron worker to run on the server.
A typical command is:
php /full/path/to/doorfall-booking/cron/reminders.php
Configure the hosting control panel to run the command once per hour.
What the worker does
The worker finds eligible upcoming bookings and sends the Customer — Booking reminder template. Reminder tracking prevents the same reminder from being repeatedly sent for the same booking.
System Health
After cron is configured, open System Health and verify that the reminder worker is being detected correctly.
IMPORTANTEnabling reminder settings without configuring cron does not make the server run the worker automatically.
Last updated August 22, 2026