User Management
Manage registered users, account access and user limits.
Users
The Users area lets administrators review and manage registered accounts.
Typical tasks
- Find a user
- Review account information
- Edit supported account properties
- Apply account controls or limits available in the current version
- Disable or otherwise manage problematic accounts where supported
WARNINGAccount changes can affect a user's access and saved start-page data. Confirm the correct user before making administrative changes.
Example
If a user reports that they cannot access their account, first search for the correct email address and review that account's status before changing anything.
When administrative login-as-user functionality is available, it can help reproduce what the user sees without asking the customer for their password.
IMPORTANTNever ask a customer to send their account password. Administrative tools should be used instead.
Last updated August 18, 2026